Contact

Email [email protected]. Messages are usually answered within two business days.

What to include

• A question looks wrong: the exam code, the question's first few words and what you think the answer should be. Corrections are welcome and are usually fixed quickly.
• Account or access problems: the email address you sign in with and the exam you unlocked. Never send your password or card details; we don't need them.
• Data requests: to see, correct or delete your account and data, say so in your email. See the privacy policy for details.
• Requests for a new exam: the exam code you're studying for.

Payments and refunds

Payments are handled by Stripe. Because the full question set is available as soon as an exam is unlocked, purchases aren't refundable once unlocked; see the terms. If you were charged by mistake or can't access an exam you paid for, email us and we'll sort it out.